Terms & Conditions
Any contract to hire a holiday home listed in the details incorporates Conditions 1-14 below. The Contract takes effect upon written confirmation of your booking to you. The Contract is made in England and is governed in all respects by English Law.
1. HIRE TERMS/PERIOD: All terms are quoted in £ sterling per week for the holiday home, equipped as described. Bookings are made from Saturday to Saturday, or by arrangement.
2. NUMBER OF PERSONS: The maximum number of persons allowed in each holiday home is shown in the individual particulars. Additional persons, except babies in cots, may not be accommodated unless provision for extra persons is specifically agreed. The Owners reserve the right to terminate the hire without notice and without refund for a breach of this condition.
3. NO SMOKING: All rooms within the property are strictly no smoking.
4. PETS: A small pet is allowed by prior arrangement and when making your booking you must inform the Owners if you wish to bring a pet. Dogs must be exercised on a lead and must not be allowed on any furniture and should not be left unattended in the holiday home. When exercising your dog on the grounds, it is requested that you clean up afterwards.
5. INITIAL PAYMENT: You must send the initial payment of 1/3rd of the cost of the hire period with your booking form.
6. BALANCE OUTSTANDING: Once your booking has been confirmed you are responsible for the whole of the hire terms. The balance of hire must be paid to the Owners 30 days prior to arrival at the holiday home.
7. BOOKING CANCELLATION: If you cancel your booking you must immediately notify the Owners in writing by first class post. In all cases of cancellation the deposit is forfeited. The Owners will endeavour to re-let the holiday accommodation, but unless such re-let is obtained you will remain responsible for the payment of the balance of hire unless your notice of cancellation is received in writing more than 30 days before your holiday start date.
8. NON-ARRIVAL: If you do not arrive at the holiday home by midday on the day following your hire start date, and you have not notified the Owners that you will be late, the Owners will be entitled to place the accommodation for re-let forthwith. Under the foregoing circumstances, and in accordance with condition 6, if the accommodation is not re-let, you are responsible for the balance of hire; of if the accommodation is re-let for only part of the period of hire, you are responsible for the remaining portion of the balance of hire.
9. HOLIDAY INSURANCE: It is recommended that cover be taken out to avoid liability for cancellation fees.
10. OCCUPATION: The normal time of occupation is between 3p.m. and 5p.m. on the hire start date. The hirer is required to notify the owner as soon as possible, if arrival is likely to be after 5.p.m., so arrangements can be made by the owner to greet the hirer at the specified time. Occupation before 3p.m. may not be possible if excessive cleaning of the accommodation is required. However, in view of the likelihood of early ferry arrivals in high season, the Owners will do everything possible to facilitate occupancy prior to 3p.m. if required. If the Owners are prevented by circumstances beyond their control from making the accommodation available and cannot provide a suitable alternative, they will refund all monies paid but no further liability will be accepted. The holiday home must be vacated by 10am on the final date of hire, and must be left in a clean condition.
11. UNSUITABLE HIRERS: The owners reserve the right to decline a booking or refuse to hand over a holiday home to any person or persons where, in the opinion of the Owners, facilities are not suitable for the person or any group member on the grounds of age, ill health, inexperience or any other reason. In such cases all sums paid will be refunded in full and the contract shall be discharged without further liability on either party. The Owners reserve the right to repossess the accommodation at any time where damage has been caused by the hirer or any member of the hire party, or in the opinion of the Owners is likely to be caused by the hirer or any member of the hirer’s party. In such cases, the Owners will not be liable to make a refund of any portion of the hire terms paid.
12. MODIFICATIONS AND DESCRIPTIONS: Every effort has been made to ensure that the holiday home descriptions are correct. The Owners reserve the right to make modifications to the specifications that are considered necessary in the light of operating requirements. In the interests of continuing improvement, the Owners reserve the right to alter or delete furniture and fittings without prior notice.
13. HIRER’S PROPERTY: The Owners do not accept any liability for loss of, or damage to, personal effects, baggage, motor car, motor car accessories, or any other item belonging to, or in the possession of, the hirer or to any member of the hirer’s party.
14. HIRER’S RESPONSIBILITY: The hirer is responsible for the holiday home and its equipment during the period of hire and is expected to take all reasonable care of it. The holiday home is let fully furnished. Bed linen and towels are provided except requirements for babies. You are advised to check upon arrival and report any shortcomings, damage or missing items immediately to the Owners so that matters can be remedied for you. On arrival the hirer is required to provide the owner with a security deposit of £100, to cover any damages to the owners property that may be incurred during the hirers stay. Should no damage be apparent, the deposit will be refunded in full to the hirer on departure. The hirer undertakes to report and pay for any damage caused to the holiday home or for equipment lost, broken or stolen during occupancy of the holiday home. Unsuitable substitutes are not acceptable. All the equipment, utensils, etc.. must be left in a clean condition at the end of the hire period. The Owners may make a charge if any additional cleaning is required.
15. DISPUTES: Any dispute, difference or question which may at any time arise out of the Contract or the subject matter thereof, shall be referred to an Arbitrator to be agreed upon between the parties in accordance with the provisions of the Arbitration Act 1950, or any statutory modifications or re-enactment thereof for the time being in force.